Home Warranty
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A home warranty is a service plan for your home’s systems and appliances. Over time, the systems and appliances we rely on most will inevitably break down—like your heating and AC system, refrigerator, water heater, and washer/dryer. But when you warranty, you can look on the bright side because your covered items are protected.
See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.
Request Service
Request service in the AHS® app, online or by phone and pay your service fee.
We Assign a Pro
We assign a qualified, independent repair Pro to diagnose the issue.
Repair or Replace
If it's covered, we’ll repair it. If it can't be repaired, we may replace it (based on your plan).
Also known as a diagnostic fee, this is the cost for a Pro to figure out what's wrong with your system or appliance. This standard, nonrefundable fee is required each time you place a service request. You choose the fee amount at the time you purchase your home warranty plan.
Request service 24/7 via MyAccount or by phone at 1.800.776.4663 and pay your Service Fee.
We’ll assign a Pro from a network, and they’ll contact you to schedule their visit.
Your assigned Pro will diagnose your issue and identify a solution/next steps.
We’ll repair or replace the covered item. See a sample plan agreement for more details.
A home warranty typically covers key parts and components of your HVAC, plumbing, electrical, appliances, and other common items you rely on to run your home. With AHS, our coverage can work as hard as your home does. American Home Shield® plans can protect:
HVAC
Heating or cooling issues? We will fix covered parts of your heating and cooling systems with any of our American Home Shield home warranty plans. If we can’t repair the covered item, we’ll replace it.
Plumbing
Whether you’re dealing with a drip, leak, or clog, we can help get your covered issues flowing again. Get plumbing coverage with any of our American Home Shield home warranty plans.
Electrical
From outlets to interior components like lines, wiring, breaker boxes, panels, and more, get electrical coverage with any of our American Home Shield home warranty plans.
Appliances
Refrigerators, ovens & ranges, dishwashers, built-in microwaves, washers, dryers, and more. Our ShieldGold™ and ShieldPlatinum™ plans can help get your key appliances up and running.
Optional add-ons
Well pump, pool & built-in spa equipment, guest unit, roof leak repair, and more. All homes are unique, which is why we offer optional add-ons to fit your home’s unique needs.
You’re 28 times more likely to use home warranty services than your homeowner's insurance. Why? Because, unlike insurance, we cover the things you use every day that you can't do without. To learn more, visit our Home Warranty vs Homeowners Insurance blog post.
Home Warranty plans cover what WILL happen:
VS.
Homeowners insurance covers what MIGHT happen:
Thinking about coverage?
Sounds like a plan. Find the warranty that fits you best.
AHS has a nationwide network of local, qualified repair Pros; coverage for key parts of home systems and appliances; additional coverage options and special discounts on home maintenance services; plus, peace of mind and budget protection. We pay more claims than the other guys — we paid $4 billion in home warranty claims in the last seven years, to be exact.
American Home Shield also covers older items, no matter their age and provides a 30-day workmanship guarantee.
Our plans start at less than $1 a day. Your monthly home warranty cost depends on a few factors though:
For more information, see our Cost Explained page.
You'll pay a non-refundable service fee each time you place a service request for a covered item. You'll choose your service fee amount when you purchase your plan. See the plan agreement for coverage details, including service fees, limitations, and exclusions. Charges for non-covered items may apply
A real estate home warranty is a one-year service agreement that covers the repair or replacement of many major home system components and appliances. It is available to sellers (limited listing coverage) and buyers typically via their real estate agent during their real estate transaction only.
We also offer home warranty plans for customers who are not in a real estate transaction. See our Plans & Coverage page for more information.
Coverage begins once you purchase your new home warranty plan. You are charged for your home warranty plan 30 days after you sign up, making your coverage and plan start date begin at the time of payment. There is no waiting period for seller coverage. You can request service 24/7, either online or by calling 1-888-691-2854.
In some situations, a seller will purchase a real estate home warranty plan for the buyer of their home or in some cases, real estate professionals will gift a year of home warranty plan coverage to their clients. However, most homeowners typically purchase their own home warranty plan in order to ensure the systems and appliances they use every day are covered and their budgets are protected from expensive repair costs.
There are several things to consider when renewing your home warranty: the age of your house, appliances, electrical wiring, and HVAC unit, and much more, such as your budget for unexpected breakdowns and repairs. Once your annual contract term is up for renewal, you can easily renew your home warranty plan and continue to receive the budget protection and peace of mind that an American Home Shield® home warranty provides.
Have a plan for your home when things don't go according to plan
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