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American Home Shield

Home Warranty Plans & Coverage

  1. Home Warranty
  2. Plans
  3. ShieldPlatinum Plan
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Shield Platinum

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Coverage for just about everything

We’re here to help when things stop working. With our ShieldPlatinum home warranty plan, you get coverage for just about everything: parts of 23 key home systems and appliances plus premium features like roof leak repair coverage and one free annual HVAC tune-up.

  • $50,000 total limit per agreement term
  • $1,000 roof leak repair limit
  • $5,000 per covered HVAC system
  • $4,000 per covered appliance
  • Partner discounts and offers for home services and essentials
  • Unlimited AC refrigerant

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

AHS

Here’s what’s covered

  • Heating & AC Systems

    If staying warm or keeping your cool is your thing, we’ve got the right home warranty coverage for you.

  • Electrical Systems

    You don’t have to power through electrical issues. We’ll help you get your spark back (safely of course).

  • Plumbing Systems

    Whether you’re dealing with a drip, leak or clog, we’ll help get things flowing again.

  • Kitchen & Laundry Appliances

    When these home heroes stop working, it’s a good day to have a home warranty.

  • Member Benefits

    We offer additional services like seasonal HVAC tune-ups, rekeys, smart home/tech installations, partner discounts and more.

A little coverage goes a long way

Without a home warranty, it can cost a lot to repair or replace the systems and appliances that you rely on to keep your home running smoothly.

House Interior Infographic

AC - Covered

Without AHS coverage,

it could cost up to $5,000 to repair or replace your air conditioner


You could pay thousands for a single repair or replacement–or a fraction of that cost for an entire year of coverage with American Home Shield.

House Interior Infographic

Heating - Covered

Without AHS coverage,

it could cost up to $6,000 to repair or replace your heating system


You could pay thousands for a single repair or replacement–or a fraction of that cost for an entire year of coverage with American Home Shield.

House Interior Infographic

Water Heater - Covered

Without AHS coverage,

it could cost up to $1,500 to repair or replace your water heater


You could pay thousands for a single repair or replacement–or a fraction of that cost for an entire year of coverage with American Home Shield.

House Interior Infographic

Refrigerator - Covered

Without AHS coverage,

it could cost up to $1,700 to repair or replace your refrigerator


You could pay thousands for a single repair or replacement–or a fraction of that cost for an entire year of coverage with American Home Shield.

House Interior Infographic

Oven - Covered

Without AHS coverage,

it could cost up to $1,000 to repair or replace your oven


You could pay thousands for a single repair or replacement–or a fraction of that cost for an entire year of coverage with American Home Shield.

See ShieldPlatinum up close

Check out everything that's included in a ShieldPlatinum plan.

Coverage Levels

AC Refrigerant
Unlimited
Roof Leak Repair Limit
$1,000 limit per agreement term
HVAC Limit
$5,000 per system per agreement term
Appliances Limit
$4,000 per appliance per agreement term
Code Violations, Permits & Modifications
$250 per agreement term
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Coverage add-ons

Older couple laughing

Go for more to get the most from your plan

There’s a lot that can go wrong in a home. But then again, there’s a lot to celebrate with extra coverage from your home warranty plan.

  • Electronics Protection Plan
  • Pool & Built-In Spa Equipment 
  • Roof Leak Repairs included in ShieldPlatinum™
  • Guest Unit 
  • Septic Pump 
  • Well Pump 

See Details

AHS

Frequently Asked Questions

With the ShieldPlatinum home warranty plan, AHS covers the parts and components of 9 kitchen and laundry appliances that keep your home running - refrigerator, oven, range/cooktop, built-in microwave, dishwasher, garbage disposal, instant hot/cold water dispenser, and your clothes washer and dryer. And your coverage includes $4,000 per covered appliance per agreement term. We also cover multiples of each item – like that extra fridge or double oven, and we don’t care how old your appliances are – they’re covered.

For full appliance coverage details see our sample contract.

Yes, for covered breakdowns, AHS will repair or replace the covered appliance subject to the limitations and exclusions in your plan agreement. We’ll even haul away your old defective unit. AHS has the sole right to determine, according to the terms of your contract, whether a covered item will be repaired or replaced.

With the ShieldPlatinum home warranty plan, there is a $50,000 total limit per agreement term and we never limit the number of service requests you can make. Heating and AC systems will have a maximum coverage limit of $5,000 per covered system and $4,000 per covered appliance per agreement term. It also includes unlimited AC refrigerant and a $1,000 roof leak repair coverage limit. 

See the plan agreement for coverage details, including service fees, limitations and exclusions. Coverage limits and charges for non-covered items may apply.

In the event that your item is not covered, we'll keep you updated so you have the ability to decide whether you want us to complete the repair out-of-pocket or not. One benefit is that you won’t have to find the right Pro for the job because we’ll handle that for you. An AHS customer service representative can help answer any questions you might have related to your coverage.

The cost of a ShieldPlatinum home warranty plan varies depending on the size and location of your home. That’s why we need your address to provide you with an accurate price. To get your personalized quote, shop plans now.

With ShieldPlatinum, you get coverage for just about everything: key parts of 23 major systems and appliances, plus rook leak repair coverage and unlimited AC refrigerant, and member perks like one, free HVAC tune-up per agreement term.

You can place your first service request 30 days after you sign-up. When you buy online, the date your plan starts shows on the confirmation page and in your email confirmation. We won’t charge you until your coverage starts, but you can still set up your online profile on MyAccount so you’ll be ready to place service requests, access your plan agreement, and get member discounts on home maintenance services.

View FAQs
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