Washer or dryer problems are never good news. Most units can cost a bundle to repair or replace, but who wants to get struck dragging your family’s dirty clothes, towels and bed linens to the laundromat?
You might be able to get your washer or dryer repaired or replaced under your home warranty. Or in some cases it makes sense to purchase a home appliance warranty as well. But first, you should know a thing or two about diagnosing washer and dryer problems. If you know what kind of problem you’re facing, you’ll know whether it’s something you can easily fix yourself – or whether it’s time to call in the pros.
Washer Problems
1. The Washer Won’t Power On
If your washer won’t power on at all, the problem could be with the power supply to the washer, as well as with the lid switch, timer knob or the washer’s motor. The first thing you should do if your washer won’t power on is check your home’s electrical panel for a tripped circuit breaker.
If it’s not a tripped breaker, the problem could be with the outlet itself; it may need replaced by a qualified electrician. Alternatively, the washer motor could have overheated. If this is the case, it will need to cool before the washer will start again.
You should also check the lid switch, which should be made of plastic and located under the lid, to see if it is functioning properly. The lid switch allows the washer to know that the lid is closed, and it won’t work if the lid switch has gone out. On some washers, the cycle won’t run if the timer knob isn’t lined up right with the graphics on the control panel. You can fix this by advancing the timer and trying again.
2. The Washer Won’t Drain Completely
Poor drainage could be the result of a clogged drain hose or a faulty drain pump. While you may be able to unclog a blocked drain hose yourself by flushing it with a garden hose, a seized, jammed or otherwise broken pump will need to be replaced by a repairman. Sometimes, foreign objects like missing socks, pens, lip balm tubes, stray toys or coins become lodged between the tub and the basket, preventing drainage. This, too, is a job for a repairman.
However, poor drainage could be the result of using too much detergent. If there are a lot of suds in your washer, try using less soap and see if that resolves the problem.
3. The Washer Drum Doesn’t Agitate
If your washer’s drum won’t agitate, you could be overloading it, or loading it improperly. Make sure you’re not putting too many clothes in the washer and that you’re distributing them evenly around the agitator.
But what if you’re not overloading the washer? Chances are it’s a problem with your lid switch, belts, drain pump or motor. You may need to call a repairman. First, however, ensure that your speed setting isn’t stuck positioned between two speeds.
4. The Washer Leaks
Too much detergent can also cause your washer to leak, so, again, make sure you’re not putting in too much soap. Otherwise, you could have a problem with your drain or fill hose, water inlet valve, drain pump, tub or tub seal or even with your bleach dispenser. If you’re getting leaking from the drain hose, check to make sure they’re properly connected and not clogged. If these hoses are damaged, you may be able to replace them yourself. Otherwise, call a repairman.
5. The Washer Moves or Shakes during the Cycle
A washer that dances across the room during the cycle may have an unbalanced load. If not, check to make sure your floor is level. You can use a piece of ¾-inch plywood and some shims to create a level base for your washer, if necessary. You may also be able to level your washer by adjusting its feet.
