It’s your job to help your clients understand the benefits of home warranty coverage, and they may also look to you for recommendations of home warranty providers. Here are five questions to ask that can help you learn about home warranty companies and the services and products they provide:
1. How experienced is your company in serving real estate clients and real estate professionals?
It’s important to find out whether a home warranty company understands and supports the unique needs of real estate clients and the goals of real estate professionals. As the industry founder and leader, American Home Shield® offers innovative real estate edition products designed for specifically for home buyers and sellers, as well as discounted pricing for real estate home warranties. With benefits that can help streamline real estate transactions, this coverage can help add value to transactions and lead to increased buyer confidence and satisfaction. American Home Shield understands that real estate professionals strive to deliver service excellence and build long-term relationships with their clients, which is why the company also offers complimentary marketing materials and a team of professionals to provide information and guidance. In fact, 300,000 real estate transactions each year include American Home Shield home warranties.
2. Is it hard for my clients to receive service for covered items?
When your clients need to use their home warranty for covered items, it’s important that the provider is dependable and responsive. American Home Shield has 17,000 contractors in their nationwide network, covering 49 states. It’s also easy to request service from American Home Shield. When a covered item breaks due to normal wear and tear, your clients simply request service online or by phone, 24/7. They’ll pay a pre-set Trade Service Call Fee, and a licensed, local contractor from the network will diagnose the covered item and offer a solution.